Tool page
HubSpot CRM
A free CRM that becomes a platform. Stay on free or Starter until a named paid feature is the leak.
By Gregory GreensteinUpdated September 20, 2026Affiliate disclosure
Best for: Small teams replacing a spreadsheet who may want marketing later.
Skip if: You are a dial-heavy floor (look at Close) or you want a pipeline-only CRM without platform gravity (Pipedrive).
Public pricing: Free tools $0 with published limits. Starter Customer Platform list $20/seat/mo; limited-time Starter offers have been $7/seat annually or $10/seat monthly. Professional hubs add seats and onboarding fees.
hubspot.com/pricing/crm and hubspot.com/products/crm/starter, reviewed September 20, 2026.
What it is
HubSpot’s free CRM is a shared contact and deal record with email logging. Starter adds a bit of marketing and polish. Professional is a different budget — read onboarding on the order form. This page is a CRM buying note, not a Marketing Hub implementation guide.