Is Quo (OpenPhone) worth it in 2026?

Short answer

Yes, on Starter, if you want a business number and a shared text inbox and you will ignore the AI agent. As of September 22, 2026 Starter is $15 per user per month billed annually, or $19 month-to-month. Business is $23 annual or $33 monthly. Scale is $35 annual or $47 monthly. One number per user is included. Extra numbers are $5 a month. US texting adds a Campaign Registry review of $19.50 once and $1.50–$3 a month. OpenPhone is the old name. The pricing page is Quo. The phone ranking is the rest of the short list.

The September 22, 2026 math

Loaded from quo.com/pricing. US and Canadian calls and texts are listed as unlimited under a fair-use policy. International is a separate rate card. Automated texts through the API, Zapier, or Make are 1¢ per segment on top. Porting an existing number is described as free, and extra-number fees still apply.

• Solo, Starter annual: $15 a month, $180 a year, plus $19.50 once if you register for US carrier texting, plus $1.50–$3 a month.
• Solo, month-to-month: $19. You are paying $48 a year for the right to cancel. Take annual if you have already left your personal cell.
• Three people, Starter annual: $45 a month. Shared numbers on Starter stop at 10 paid users. Business and Scale say unlimited on that row.
• Three people, Business annual: $69. That is the step if you need automatic call recording. Starter’s recording row says manual.
• Two extra numbers, any plan: $10 a month. A “location line” is not free.

When Quo is worth it

• Customers already text, and those threads die in one person’s phone. Starter’s shared inbox is the product.
• You are one to ten people and you do not want RingCentral Core at $20 per user just to get a number. Three people on Quo Starter annual is $45. Three on RingCentral Core annual is $60, with a much smaller SMS pool.
• You will port the business number off a personal cell before an employee answers it. The port is the point.
• You want a number per person without a seat minimum. A solo plan exists. Grasshopper’s entry headline is $14, and its team stickers did not render for us. Quo’s did.

When it is not worth it

• You already pay for Google Workspace and you have ten or fewer people. Voice Starter is $10 per user on Google’s add-on table. Read that before you add a vendor. It is not included in Workspace.
• You need desk phones, a deep auto-attendant, and a phone in a shop. RingCentral is the system. Quo is an app.
• You are buying Sona, the AI agent, or AI draft replies. Those are credits and features on the page. They are not the rank, and they are not a receptionist. Generative tools stay on Aiacent.
• You will not register for texting and then blame the app when SMS fails. The registry is the requirement.
• The leak is follow-up, not the ringtone. A CRM still has to exist. Quo can log to tools like HubSpot, Pipedrive, and Jobber. Confirm the plan that unlocks yours. The log is not the pipeline.
• Scale at $35 per user for a five-person shop. The public jump from Business is mostly support and admin. Read the grid before you pay $12 more per seat.

Honest alternatives

Google Voice Starter at $10 is the right annoyance if Gmail is already the company. It caps the cheap add-on at 10 users. Grasshopper’s signup page starts at $14 and sells a flat team story; we would not model eight people on it until the higher stickers render. RingCentral Core at $20 annually is the phone system, and its SMS allotment on the service terms is 25 messages per user per month on Core. If you text all day, that allotment is the skip-if. None of these file your books. They also do not replace the email suite in the Workspace versus Microsoft 365 guide.